Customer Relationship Management (CRM) focuses on the management of business's interaction with current and prospective customers. CRM utilizes data analytics about customers' interactions with the company to continually improve business relationships. The goal of a well-architected CRM solution is to retain and enhance relationships with current customers while ultimately driving sales growth.
Data integration is the combination of business data, most often from disparate legacy systems, data warehouses and various other repositories into concise, meaningful, actionable business information. The primary focus of a well-orchestrated data integration plan is Data Integrity which is paramount to deliver clean, succinct data to the appropriate audiences at the exact moment they need it.
Attentis has partnered with Vlocity, Inc., a Forbes Cloud 100 company and strategic Salesforce ISV, delivers industry-specific cloud and mobile software that embed digital, omnichannel processes for customer-centric industries. Built in partnership with Salesforce, the global leader in CRM, Vlocity is one of Salesforce’s fastest growing partners. Vlocity Industry Cloud Apps embed industry-specific functionality, best practices and business processes for the Communications & Media, Insurance & Financial Services, Health, Energy & Utilities, and Government & Non-Profit industries. Vlocity enables companies to achieve faster business agility and time to value from the cloud across digital and traditional channels.